Products on the website are covered by a two-month warranty, in accordance with what is stated on the specific product page on the website, except in the following cases:
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Reasonable decrease in quality level
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Unreasonable and/or improper use of the product
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Damage caused to the product by the customer, including as a result of contact with water and/or chlorine and/or cosmetics and/or other materials that may damage the product.
Any repair will be subject to payment after the warranty period.
The warranty will be exercised upon presentation of a transaction invoice.
Please read the instructions for use attached below before using the product.
It is clarified that the use of the products in accordance with the following instructions is at the sole responsibility of the customer, and he will have no claim against the company, its managers, employees, or anyone on its behalf, and they will not be directly or indirectly responsible for any damage, including to body, property, or any other damage, or any other loss, which will be caused as a result of using the products, even if the company warned, recommended, or advised on a certain matter or a certain product, and in no case will the company be a substitute or bear the customer's responsibility.
The customer is responsible for all risks and obligations for damage and injury to his body and/or property and/or the property and/or bodies of third parties, arising from the use and/or non-use of the products.
1. General Guidelines and Warnings
1.1 Use only a specific Lithium Polymer charger. Do not use a NiCd or NiMh charger. Using a non-Lithium Polymer charger may cause a fire, which could result in personal injury and property damage.
1.2 Never charge batteries unattended. When charging Po-Li batteries, you must always remain under constant observation to monitor the charging process and respond to potential problems that may arise.
1.3 Some Po-Li chargers sold on the market may have technical defects that could cause Po-Li batteries to be charged incorrectly or at an improper rate. It is your sole responsibility to ensure that the charger you purchased is working correctly. Always monitor the charging process to ensure that the batteries are being charged properly. Failure to charge the battery properly could result in a fire.
1.4 If you notice that the battery is swelling or starting to swell, immediately stop the charging process. Disconnect the battery and leave it in a safe place for about 15 minutes, while observing and monitoring it. Continuing to charge a battery that has started to swell may result in a fire. Also, do not use the battery if you notice that it is swollen or swelling upon purchase.
1.5 Since a delayed chemical reaction can occur, it is best to always supervise the battery as a safety measure. Battery supervision should take place in a safe area outside any building or vehicle and away from any flammable materials.
1.6 Shorting the wires can cause a fire! If the wires are accidentally shorted, the battery must be placed in a safe area for supervision for about 15 minutes. In addition, if a short occurs and contact is made with metal (such as rings on your hand), severe injuries can occur due to the conduction of electrical current.
1.7 A battery can ignite or cause a fire even after 10 minutes.
1.8 In case of a crash, you must remove the battery from the charger for inspection and place it in an open, safe area away from any flammable materials for about 15 minutes.
1.9 If for any reason you need to cut the terminal wires, each wire must be cut separately, to ensure that the wires do not touch each other and to prevent a short circuit, which could cause a fire.
1.10 To solder a connector, remove the insulation tape from the red wire and solder it to the positive terminal of the connector. Then remove the insulation tape from the black wire and solder it to the negative terminal of the connector. Be careful not to short circuit the wire cable. If you accidentally short circuit the battery, place it in a safe open space and supervise the battery for about 15 minutes. The battery may swell or even ignite after a short time.
1.11 Do not store or charge a battery pack inside your car in extreme temperatures, as extreme temperatures can cause a fire.
1.12 Battery damage from falling from an airplane or drone or its parts, due to a crash, loss of control (communication or radio), collision or detachment of some components, contact with propeller blades of the airplane or drone may cause a safety risk, battery ignition or damage.
2. Actions to be taken before charging
2.1 Each battery will be examined by the chief pilot before use.
2.2 Inspect the product. Look for any damaged leads, connectors, breakage, swelling, or other defects. Do not use the product if you find any of the above problems or defects.
2.3 Before installing or replacing the connector, check the product's voltage using a digital voltmeter (not your charger).
2.4 If any damage is found to the product, or if the voltage in the product is significantly lower than it should be, do not attempt to charge or use the product, and contact customer service immediately.
3. Battery Charging Process
3.1 Do not charge batteries unattended.
3.2 Charging will be carried out only by a pilot. The pilot must examine the batteries during charging and ensure that they are charging properly and not overheating.
3.3 Battery charging will be carried out at a separate station located in a shaded area.
3.4 Charging should be performed in an isolated area, away from other flammable materials, on a concrete surface, outside of buildings.
3.5 Before charging the battery, allow the battery to cool to ambient temperature. Do not charge battery packs in series together. Charge each battery pack separately. Charging battery packs together can result in improper charging of the battery and its destruction. As a result, overcharging may occur, which can lead to fire. To discharge battery packs in series, the charged voltage of both packs must be within 0.01V for the same battery pack.
3.6 Ensure that the shorter cable with the connector (BEC/JST) is used for all charging. There are two sets of lead wires on the battery. The shorter one is always used exclusively for charging.
3.7 When selecting the voltage for charging purposes, select the voltage according to what is shown on the battery label. Selecting a voltage different from what is printed on the label can cause a fire. As a safety measure, ensure that the information printed on the battery is correct.
3.8 The charging rate current should not exceed 1C (one times the battery's capacity), unless otherwise specified. A higher setting may result in a fire.
4. Product Storage and Transportation
4.1 The battery should be stored at room temperature between 5 and 25 degrees Celsius.
4.2 Do not expose the battery pack to direct sunlight and/or heat for extended periods.
4.3 When transporting or temporarily storing in a vehicle, the temperature range should be greater than 5 degrees but not more than 65 degrees.
4.4 Storing a battery at temperatures above 65 degrees Celsius for extended periods (more than two and a half hours) can cause damage to the battery and even a fire.
4.5 Batteries should be stored in a fireproof cabinet, next to a fire extinguisher and a sand bucket.
5. Battery Handling
5.1 The battery should be charged with a good quality Lithium Polymer charger. A poor quality charger can be dangerous.
5.2 The voltage and current must be set correctly. Incorrect voltage and current settings may cause a fire.
5.3 The pack voltage should be checked after the first charge.
5.4 Do not discharge a battery below 3V per cell under load. Deep discharge below 3V per cell can degrade battery performance. Be sure to set your ESC to the appropriate cut-off voltage.
5.5 Care must be taken to avoid puncturing a cell. Puncturing cells can cause a fire.
5.6 Batteries transported to the field will be carried in a Pelican case or fireproof battery bag, only in the front passenger seat next to the driver.
5.7 When storing batteries in the field, they should be stored in a shaded and dry place.
5.8 Charging batteries in the field will be carried out at a separate station, only by a pilot, and with monitoring and supervision for proper charging.
6. Battery Drop
6.1 In case of a battery drop, bring fire extinguishing equipment near the battery.
6.2 The integrity of the battery must be examined. If there is concern about damage, contact the manufacturer.
6.3 Carefully pick up the battery and place it in a gravel pile area.
6.4 In case it is decided that the battery is faulty, the battery should be transferred to a dedicated battery bin.
7. Battery Life
7.1 A battery that has lost 20% of its capacity or a damaged battery (punctured and/or deformed and/or swollen) must be properly disposed of and not used at all, including for flying.
7.2 To properly dispose of a battery, discharge the battery to 3 Cell/V, ensure that the output wires are insulated, and then wrap the battery in a bag and discard it in a dedicated battery bin.
